Data / Business Analyst

Mihir Singh Chauhan

Entry-level Data/Business Analyst with a BAF (Finance) background and hands-on experience in SQL, Python (Pandas, NumPy), Power BI, Tableau, and Excel. Skilled in data cleaning, EDA, and KPI reporting to translate operational and financial data into decisions.

Mumbai, Maharashtra +91 9372443627 mihirsinghchauhan99@gmail.com LinkedIn

Technical Skills

Languages

Python (Pandas, NumPy), SQL (SQL Server, SQLite)

Visualization

Power BI (DAX), Tableau, Excel Dashboards, Matplotlib, Seaborn

Tools & Methods

Data Cleaning, EDA, KPI Reporting, Flask (Web Apps)

Business

Financial Reporting, Inventory Management, Operations Analytics

Projects

Retail Inventory & Sales Management System

Python, Flask, SQLite

Live Project

  • Architected a Flask-based web application to automate SKU tracking and sales analytics, replacing manual logs and improving data integrity by 90%.
  • Built structured datasets for historical sales analysis and real-time stock visibility.
  • Automated billing and daily sales reporting to reduce manual entry errors.

Credit Card Analytics Dashboard

Power BI, SQL, DAX

Completed

  • Engineered a Power BI analytics suite with DAX measures (Total Revenue, Weekly Revenue, WoW Growth) for transaction performance tracking.
  • Analyzed revenue, interest income, and customer demographics to identify high-value segments.
  • Designed executive-ready dashboards with slicers for week, card category, income group, and gender.

Gym Members Exercise Tracker Dashboard

Tableau

Completed

  • Developed an interactive Tableau dashboard analyzing member attendance, calories burned, and workout frequency.
  • Created calculated fields to measure engagement levels and identify fitness improvement trends.
  • Designed visualizations with filters and drill-down capabilities for performance monitoring.

Superstore Sales Dashboard

Microsoft Excel

Completed

  • Designed a dynamic Excel dashboard with KPIs, slicers, and year-over-year sales and profit analysis.
  • Automated reporting workflows using advanced Pivot Tables, reducing manual reporting time by 40%.

Work Experience

Teleperformance

Customer Operations Analyst (Non-Voice)

Mumbai Sep 2023 – Jul 2025
  • Reviewed high-volume customer interaction data to deliver accurate resolutions, maintaining a 95% quality accuracy score.
  • Identified recurring complaint patterns using data analysis to improve resolution turnaround time.
  • Delivered data-backed insights contributing to a 15% increase in CSAT scores.

Baithak Café

Accounts & Operations Analyst

Mumbai Apr 2023 – Sep 2023
  • Managed daily financial and inventory data with 99% accuracy in monthly reporting.
  • Used Excel-based analysis to track costs and revenues, identifying opportunities that led to 10% operational savings.

Education

Thakur College of Science & Commerce, Mumbai University

Bachelor of Accounting and Finance (BAF)

Tarapur Vidya Mandir & Junior College

HSC (Commerce)

U.S. Ostwal English Academy

SSC

Certifications

Volunteering & Interests

Leadership: Organized a 25+ participant Cyclothon; served as a Trekking Guide for local regional expeditions.

Interests: Quantitative fitness tracking, data visualization trends, and endurance cycling.